APA Style

Fandy Tjiptono, Gregorius Chandra. (2019). Service, quality dan customer satisfaction (ed. 5.). Yogyakarta: .

Chicago Style

Fandy Tjiptono, Gregorius Chandra. Service, quality dan customer satisfaction. ed. 5. Yogyakarta: , 2019. Teks.

MLA Style

Fandy Tjiptono, Gregorius Chandra. Service, quality dan customer satisfaction. ed. 5. Yogyakarta: , 2019. Teks.

Turabian Style

Fandy Tjiptono, Gregorius Chandra. Service, quality dan customer satisfaction. ed. 5. Yogyakarta: , 2019. Teks.